Shipping Policy
Thank you for shopping with maccosmetics. The following outlines important information about our shipping process.
Order Processing Time
All orders are processed within 2-4 business days. Please note that orders placed on weekends or holidays will begin processing on the next business day.
Shipping Time
After processing, please allow 7-15 business days for delivery. Shipping timeframes may vary depending on the delivery location and external factors beyond our control.
Shipping Fees
Shipping costs are calculated and displayed at checkout based on your order and delivery address.
Return Policy
If you are not completely satisfied with your purchase, you may return the item(s) within 30 days from the date of delivery for a refund.
Customers are responsible for return shipping costs unless the item received is defective, damaged, or incorrect. In those cases, please contact us at trinhgiahuysf815@gmail.com for assistance.
Refunds
Refunds will be processed within 7-10 business days after we receive and inspect the returned items. Refunds will be issued to the original payment method.
Order Cancellations
Orders can be canceled within 12 hours of purchase. To request a cancellation, please contact us at trinhgiahuysf815@gmail.com as soon as possible.
Contact Us
If you have questions or need further assistance, please reach out to our customer service team at trinhgiahuysf815@gmail.com.